1. Head over to https://app.intercom.com/a/apps/_/developer-hub
  2.  Sign in if necessary
  3. You will be presented with a screen like the one below, create a new app and name it ScopeAI

4. On the right hand side click on Authentication
5. Copy the following the tokens that are circled in red. The top one represents your APP ID while the one below it represents your ACCESS TOKEN

6. Copy the numbers to the appropriate sections in the Intercom integration Dialog box

7. Head over to Webhooks

8. Add the following URL into ‘Your request endpoint URL’: https://webhooks.getscopeai.com/intercom_events

9. Then select the following topics, all of which refer to  Conversation
conversation.user.created
conversation.user.replied
conversation.admin.replied
conversation.admin.single.created
conversation.admin.noted
conversation.admin.assigned

Result should like this

10. Press Save on the top right corner

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